{"id":459,"date":"2026-04-18T14:11:08","date_gmt":"2026-04-18T17:11:08","guid":{"rendered":"https:\/\/www.hediyepazar.com\/?page_id=459"},"modified":"2026-04-18T14:54:07","modified_gmt":"2026-04-18T17:54:07","slug":"geri-odeme-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/www.hediyepazar.com\/?page_id=459","title":{"rendered":"Geri \u00d6deme ve \u0130ade Politikas\u0131"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\ud83d\udd04 \u0130ade Ko\u015fullar\u0131 | \u201cBe\u011fenmedim, De\u011fi\u015ftirmek \u0130stiyorum\u201d Rehberiniz<\/h2>\n\n\n\n<p><strong>\u00d6nce en \u00f6nemli c\u00fcmleyi s\u00f6yleyelim: Her \u015fey yolunda gitmezse, biz buraday\u0131z. \u00dcz\u00fclmeyin, ald\u0131\u011f\u0131n\u0131z hediyeden memnun kalmazsan\u0131z, sizi \u00fczmeyece\u011fiz.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/hediyepazar.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hediyepazar.com<\/a>&nbsp;olarak biliyoruz ki bazen tahminler yan\u0131labilir. O \u201cm\u00fckemmel\u201d diye d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fcn\u00fcz hediye, kar\u015f\u0131 taraf\u0131n tarz\u0131na uymayabilir. Ya da belki sipari\u015finiz size yanl\u0131\u015f geldi. Kimseye k\u0131zmay\u0131n, bu i\u015fler olur. \u0130\u015fte tam da b\u00f6yle anlar i\u00e7in yan\u0131n\u0131zday\u0131z.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udce6 14 G\u00fcn Kural\u0131 (Evet, tam 14 g\u00fcn!)<\/h3>\n\n\n\n<p>Sipari\u015finiz elinize ula\u015ft\u0131\u011f\u0131 andan itibaren\u00a0<strong>14 g\u00fcn i\u00e7inde<\/strong>\u00a0iade veya de\u011fi\u015fim talebi olu\u015fturabilirsiniz.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u23f3\u00a0<strong>Neden 14 g\u00fcn?<\/strong>\u00a0\u00c7\u00fcnk\u00fc biliyoruz ki bazen hediyeyi hemen a\u00e7maya k\u0131yamazs\u0131n\u0131z, bazen de \u201cAcaba yine de be\u011fenir mi?\u201d diye d\u00fc\u015f\u00fcn\u00fcrs\u00fcn\u00fcz. Zaman tan\u0131mak bizim i\u015fimiz.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u2705 Hangi Durumlarda \u0130ade Al\u0131r\u0131z?<\/h3>\n\n\n\n<p>A\u015fa\u011f\u0131daki durumlarda \u201cG\u00f6z\u00fcn\u00fcz arkada kalmas\u0131n\u201d diyoruz:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Durum<\/th><th class=\"has-text-align-left\" data-align=\"left\">Ne Yapaca\u011f\u0131z<\/th><\/tr><\/thead><tbody><tr><td><strong>\u00dcr\u00fcn hi\u00e7 kullan\u0131lmam\u0131\u015f, orijinal ambalaj\u0131nda<\/strong><\/td><td>Aynen iade, para iadesi veya de\u011fi\u015fim<\/td><\/tr><tr><td><strong>\u00dcr\u00fcn hasarl\u0131 veya kusurlu geldi<\/strong><\/td><td>Hemen de\u011fi\u015fim veya tam para iadesi (biz kargoyu da kar\u015f\u0131lar\u0131z)<\/td><\/tr><tr><td><strong>Yanl\u0131\u015f \u00fcr\u00fcn g\u00f6nderildi<\/strong><\/td><td>Hemen do\u011frusunu g\u00f6nderir, yanl\u0131\u015f\u0131 \u00fccretsiz al\u0131r\u0131z<\/td><\/tr><tr><td><strong>Hediye notunuzda yaz\u0131m hatas\u0131 var (ama siz yazd\u0131ysan\u0131z)<\/strong><\/td><td>Yenisini yaz\u0131p tekrar paketleriz (sadece kargo size ait)<\/td><\/tr><tr><td><strong>Fikriniz de\u011fi\u015fti, \u201cBu ona uymaz\u201d dediniz<\/strong><\/td><td>14 g\u00fcn i\u00e7inde iade, \u00fcr\u00fcn kullan\u0131lmam\u0131\u015fsa sorun yok<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u274c Hangi Durumlarda \u0130ade Alamay\u0131z? (\u00c7ok \u00fczg\u00fcn\u00fcz ama\u2026)<\/h3>\n\n\n\n<p>A\u015fa\u011f\u0131daki \u00fcr\u00fcnler, hijyen veya ki\u015fisel kullan\u0131m nedeniyle iade edilemez (kanun b\u00f6yle, biz de \u00fczg\u00fcn\u00fcz):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83e\ude72\u00a0<strong>\u0130\u00e7 giyim, mayo, bikini<\/strong>\u00a0(denenmi\u015f olsa bile)<\/li>\n\n\n\n<li>\ud83d\udc8d\u00a0<strong>Ki\u015fiye \u00f6zel yap\u0131lm\u0131\u015f \u00fcr\u00fcnler<\/strong>\u00a0(isim yaz\u0131l\u0131 kolye, \u00f6zel bask\u0131l\u0131 ti\u015f\u00f6rt vb.)<\/li>\n\n\n\n<li>\ud83c\udfa7\u00a0<strong>Kulakl\u0131k, makyaj malzemeleri, ki\u015fisel bak\u0131m \u00fcr\u00fcnleri<\/strong>\u00a0(a\u00e7\u0131lm\u0131\u015fsa)<\/li>\n\n\n\n<li>\ud83c\udf81\u00a0<strong>Hediye kartlar\u0131 ve dijital kodlar<\/strong>\u00a0(kullan\u0131ld\u0131ysa)<\/li>\n\n\n\n<li>\ud83d\udd6f\ufe0f\u00a0<strong>Mum, kozmetik, g\u0131da<\/strong>\u00a0(a\u00e7\u0131ld\u0131ysa veya t\u00fckendi ise)<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\ud83d\udccc&nbsp;<strong>Not:<\/strong>&nbsp;\u00dcr\u00fcn\u00fc denemek i\u00e7in a\u00e7t\u0131n\u0131z, be\u011fenmediniz, tekrar kapat\u0131p g\u00f6nderdiniz \u2013 bu sorun de\u011fil. Ancak etiketini s\u00f6kt\u00fcyseniz, kulland\u0131ysan\u0131z veya bozduysan\u0131z iade alamay\u0131z.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udd01 Nas\u0131l \u0130ade Yapar\u0131m? (4 Kolay Ad\u0131m)<\/h3>\n\n\n\n<p>1\ufe0f\u20e3&nbsp;<strong>Hesab\u0131n\u0131za giri\u015f yap\u0131n<\/strong>&nbsp;\u2192 \u201cSipari\u015flerim\u201d \u2192 \u201c\u0130ade Talebi Olu\u015ftur\u201d<br>2\ufe0f\u20e3&nbsp;<strong>Neden iade etmek istedi\u011finizi se\u00e7in<\/strong>&nbsp;(Be\u011fenmedim, yanl\u0131\u015f \u00fcr\u00fcn, hasarl\u0131 vb. \u2013 biz yarg\u0131lamay\u0131z)<br>3\ufe0f\u20e3&nbsp;<strong>Kargo firmas\u0131n\u0131 se\u00e7in<\/strong>&nbsp;\u2192 Size kolayl\u0131k olmas\u0131 i\u00e7in anla\u015fmal\u0131 kargoyu \u00f6neririz (iade kargo \u00fccreti size ait, ancak hatal\u0131 g\u00f6nderimde biz \u00f6deriz)<br>4\ufe0f\u20e3&nbsp;<strong>\u00dcr\u00fcn\u00fc g\u00fczelce paketleyin, kargo g\u00f6revlisine teslim edin<\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u2728 \u0130ade talebiniz onayland\u0131\u011f\u0131nda size e-posta ile ad\u0131m ad\u0131m yol g\u00f6sterece\u011fiz. Hi\u00e7bir \u015fey unutmazs\u0131n\u0131z.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcb0 Para \u0130adesi Ne Kadar S\u00fcrede Gelir?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Kredi kart\u0131 \/ Banka kart\u0131:<\/strong>\u00a0\u0130ade faturas\u0131 kesildikten sonra\u00a0<strong>3-7 i\u015f g\u00fcn\u00fc<\/strong>\u00a0i\u00e7inde kart\u0131n\u0131za yans\u0131r (banka s\u00fcresi de\u011fi\u015febilir)<\/li>\n\n\n\n<li><strong>Havale \/ EFT:<\/strong>\u00a0<strong>2 i\u015f g\u00fcn\u00fc<\/strong>\u00a0i\u00e7inde belirtti\u011finiz IBAN\u2019a g\u00f6nderiliriz<\/li>\n\n\n\n<li><strong>Hediye \u00e7eki ile ald\u0131ysan\u0131z:<\/strong>\u00a0Yeni bir hediye \u00e7eki tan\u0131mlar\u0131z, s\u00fcresiz kullanabilirsiniz<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\ud83d\ude80 H\u0131zl\u0131 iade ekibimiz var. Hafta i\u00e7i saat 16:00\u2019a kadar gelen talepler&nbsp;<strong>ayn\u0131 g\u00fcn<\/strong>&nbsp;i\u015fleme al\u0131n\u0131r.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83c\udf81 Hediye Olarak Al\u0131nan \u00dcr\u00fcnlerde \u0130ade<\/h3>\n\n\n\n<p>Bir ba\u015fkas\u0131 size hediye mi g\u00f6nderdi? Hi\u00e7 sorun de\u011fil.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Siz de iade edebilirsiniz, para\u00a0<strong>al\u0131c\u0131ya<\/strong>\u00a0geri gider.<\/li>\n\n\n\n<li>Dilerseniz\u00a0<strong>hediye \u00e7eki<\/strong>\u00a0olarak alabilir, kendi ad\u0131n\u0131za kullanabilirsiniz.<\/li>\n<\/ul>\n\n\n\n<p>Sadece bize \u201cBu hediyeyi iade etmek istiyorum ama al\u0131c\u0131y\u0131 \u00fczmeyelim\u201d deyin, size \u00f6zel \u00e7\u00f6z\u00fcm \u00fcretelim.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcde Tak\u0131ld\u0131\u011f\u0131n\u0131z Bir \u015eey Olursa<\/h3>\n\n\n\n<p>\u0130ade s\u00fcreci kafa kar\u0131\u015ft\u0131r\u0131c\u0131 olabilir, evet biliyoruz. Ama bizimle ileti\u015fime ge\u00e7erseniz t\u00fcm ad\u0131mlar\u0131 sizinle birlikte y\u00fcr\u00fcr\u00fcz.<\/p>\n\n\n\n<p>\ud83d\udce7&nbsp;<strong>iade@hediyepazar.com<\/strong><br>\ud83d\udcde&nbsp;<strong>0 850 123 45 67<\/strong>&nbsp;(Hafta i\u00e7i 09:00-18:00)<br>\ud83d\udcac&nbsp;<strong>Canl\u0131 Destek<\/strong>&nbsp;(sa\u011f alt k\u00f6\u015fede bekliyoruz)<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Not: \u201cAcaba iade olur mu?\u201d diye d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fcn\u00fcz her \u015fey i\u00e7in \u00f6nce bize sorun. \u00c7o\u011fu zaman \u00e7\u00f6z\u00fcm buluruz.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83c\udfaf \u00d6zetle (Sadece Ba\u015fl\u0131klar)<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Ne Olursa<\/th><th class=\"has-text-align-left\" data-align=\"left\">Ne Yap\u0131l\u0131r<\/th><\/tr><\/thead><tbody><tr><td>Be\u011fenmedim, kullanmad\u0131m<\/td><td>14 g\u00fcn i\u00e7inde iade (kargo size ait)<\/td><\/tr><tr><td>Hasarl\u0131 \/ yanl\u0131\u015f geldi<\/td><td>Biz kargoyu \u00f6deriz, hemen de\u011fi\u015fim veya iade<\/td><\/tr><tr><td>Ki\u015fiye \u00f6zel \u00fcr\u00fcn<\/td><td>\u0130ade edilemez (\u00f6nce dan\u0131\u015f\u0131n)<\/td><\/tr><tr><td>Hediye ald\u0131m, be\u011fenmedim<\/td><td>Al\u0131c\u0131ya iade veya size hediye \u00e7eki<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong><a href=\"https:\/\/hediyepazar.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hediyepazar.com<\/a>&nbsp;\u2013 \u0130ade etmeniz gerekiyorsa bir sorun ya\u015famay\u0131n, biz size arkada\u015f gibi yard\u0131m ederiz. \ud83c\udf81<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd04 \u0130ade Ko\u015fullar\u0131 | \u201cBe\u011fenmedim, De\u011fi\u015ftirmek \u0130stiyorum\u201d Rehberiniz \u00d6nce en \u00f6nemli c\u00fcmleyi s\u00f6yleyelim: Her \u015fey yolunda gitmezse, biz buraday\u0131z. \u00dcz\u00fclmeyin, ald\u0131\u011f\u0131n\u0131z hediyeden memnun kalmazsan\u0131z, sizi \u00fczmeyece\u011fiz. Hediyepazar.com&nbsp;olarak biliyoruz ki bazen tahminler yan\u0131labilir. O \u201cm\u00fckemmel\u201d diye d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fcn\u00fcz hediye, kar\u015f\u0131 taraf\u0131n tarz\u0131na uymayabilir. Ya da belki sipari\u015finiz size yanl\u0131\u015f geldi. Kimseye k\u0131zmay\u0131n, bu i\u015fler olur. \u0130\u015fte tam&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-459","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hediyepazar.com\/index.php?rest_route=\/wp\/v2\/pages\/459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hediyepazar.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hediyepazar.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hediyepazar.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hediyepazar.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=459"}],"version-history":[{"count":2,"href":"https:\/\/www.hediyepazar.com\/index.php?rest_route=\/wp\/v2\/pages\/459\/revisions"}],"predecessor-version":[{"id":490,"href":"https:\/\/www.hediyepazar.com\/index.php?rest_route=\/wp\/v2\/pages\/459\/revisions\/490"}],"wp:attachment":[{"href":"https:\/\/www.hediyepazar.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}